Nanny/Babysitter Services

A: There are two ways to hire a helper from Hire Help India:

1. Click on the “Request” button on our website and submit your requirement. We will find the most suitable profile for your job and send it to you. If you choose this option, you will need to pay the subscription charges to Hire Help India.

2. Use our search bar to browse through our database to find someone who meets your requirements. You can hire them independently by paying a small one-time fee, without needing to sign up for a subscription.

Yes, Hire Help India, offers a replacement guarantee to ensure that you always have a suitable helper for your job. If the assigned helper leaves the job, we will find a replacement for you within the subscription period. Our subscription includes an “unlimited replacement” policy, which means that you can request as many replacements as you need during your subscription. You can contact us at 0124-4203767 or send an email to Info@hirehelpz.com to request a replacement. Our team will work quickly to find a suitable replacement as soon as possible so that you can continue to receive the services you require.

We offer two interview options for your shortlisted helper: a telephonic interview or an in-person interview. If you choose to have an in-person interview, please note that there will be cab charges applicable. However, we highly recommend opting for a telephonic interview as it can help you save valuable time and money, while also expediting the hiring process.

Yes, if you’re interested in trying out a helper from Hire Help India, you’ll be glad to know that we offer a 2-day paid trial. During this trial period, you’ll be able to assess the helper’s skills and suitability for your specific needs.

It’s important to note that the trial period is limited to 2 days, and you won’t be able to request any additional time beyond that. So, make sure you make the most of the trial period and evaluate the helper thoroughly.

Overall, the 2-day paid trial is a great way to get a sense of the quality of our helpers and services before committing to a longer-term agreement.

The salary for helpers can vary depending on your specific requirements and location. On average, salaries can range from ₹ 8,000 to ₹ 40,000 per month. Factors such as the level of skill and experience required, type of work, needed, and location can all affect the salary range. It’s important to assess your specific needs and budget to determine a fair and competitive salary for your helper.

Yes, Hire Help India is a registered organization in India that is fully compliant with MSME regulations and all relevant laws. Our Udyam registration number, UDYAM-HR-05-0066934, serves as proof of our official registration with the Indian government. Additionally, we have a GST number, 06AKTPY3725B1ZV, which enables us to collect and remit GST in accordance with Indian tax laws. By choosing to work with Hire Help India, a reputable and legitimate organization, you can rest assured of our credibility and trustworthiness.

Yes, we take the safety and security of our customers very seriously, which is why each of our helpers goes through a thorough verification process. Before being sent to your home, we carefully verify all the documents and references provided by our helpers. This process helps ensure that our helpers are trustworthy and reliable individuals who can be trusted to work in your home. Our customers can rest assured that their safety is our top priority and that they will only receive services from helpers who have successfully passed our vetting process.

No, we understand that customers may have concerns about making advance payments, which is why we do not require any upfront payment. Instead, we offer a 2-day trial period for our services. After this period, the customer will need to pay Hire Help India’s subscription charges. We want to ensure that our customers are completely satisfied with our services before committing to any long-term agreements. However, it’s important to note that if the payment is not made on the third day, late charges may be applicable. So, we encourage our customers to make timely payments to avoid any inconvenience.

No, the customer does not need to pay any advance salary to the helper. The decided monthly salary will be paid directly to the helper at the end of every month through cash, cheque, or internet banking, as per the helper’s preference. By paying the salary in this manner, customers can ensure that their helpers are paid on time and in a convenient manner that works for both parties.

Yes, there is a legal contract between the customer and Hire Help India if you choose to hire a helper through Hire Help India. As part of our standard procedure, we request customers to provide government-issued address and ID proof, along with a passport-size photograph, to ensure transparency and maintain records. This information is collected solely for verification purposes and is kept confidential. The contract helps ensure that both parties agree to the terms and conditions of the service, protecting the interests of both the customer and Hire Help India.

Yes, as per our policy, the helper is entitled to 2 days off every month to visit their friends and family. The customer and the helper will mutually agree on the dates for the leave. In case the helper does not take the leave, the customer can choose to compensate them for those days. This policy allows helpers to take time off and maintain a healthy work-life balance while also ensuring that customers receive the services they require. It ensures that the helper gets adequate time off to recharge and spend time with their loved ones.

If you wish to request a refund, please contact us via email at info@hirehelpz.com. We will verify your details and confirm whether you are eligible for a refund based on our policies. If your request is genuine and meets the criteria for a refund, we will process it within 30 working days. It’s important to note that all refunds will be made via internet banking, regardless of whether the payment was made in cash or by cheque. Our goal is to ensure that our customers have a smooth and hassle-free refund process in case of any unforeseen circumstances.