1) If employee leaves the job then agency will arrange another candidate within 15 working days.
2) Customer must have to give maximum of 15 working days to arrange a replacement, Customer cannot terminate the contract before 15 days (Remaining amount will not be refunded if the customer terminate the contract before 15 days).
3) 01 replacement is free within 2 months.
4) 01 replacement is free within 6 months.
5) 02 replacement is free within 11 months.
6) If employee leaves his/her job on their own without any reason, agency will provide unlimited no of replacement within a contract duration.
7) Agency always try to find a candidate within the previous employee pay bracket, But cannot guarantee that if the new candidate is more expensive, You will have to pay a new salary.
Refund Policy
8) Customer can ask for their remaining balance for refund if agency unable to provide replacement within 15 working days or if customer terminate the contract for any reason.
9) Remaining balance will be refunded within 30 working days.
10) ₹ 5,000 registration fee is Non-Refundable
11) For example: If customer goes with the 11 months contract then after 03 months if customer or agency wants to terminate the contract then agency will refund ₹ 15,200 for the remaining 08 months.( The agency will refund only the contract fee at the rate of ₹ 1,900 per month ).
12) Agency will deduct ₹ 10,700 for 03 months service ( ₹ 5,000 registration fee and ₹ 5,700 contract fee).
13) Any refund will be done only by cheque or internet banking, even if the customer pays in cash.
