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Frequently Asked Questions
The salary for helpers can vary depending on your specific requirements and location. On average, salaries can range from ₹ 10,000 to ₹ 40,000 per month. Factors such as the level of skill and experience required, type of work, needed, and location can all affect the salary range. It’s important to assess your specific needs and budget to determine a fair and competitive salary for your helper.
To initiate a request, customers are required to pay a booking fee of INR 999.
The booking fee is refundable only if Hire Help is unable to provide a helper’s profile to the customer within 7 business days. Otherwise, the booking fee is non-refundable.
We understand that customers may have concerns about making upfront payments, which is why we do not require a subscription fee prior to a 2-day trial period. During these two days, you can experience our services without commitment. After the trial period, subscribing is necessary to continue using Hire Help’s services. We aim to guarantee complete customer satisfaction before entering into any long-term agreements.
It’s important to note that if the customer fails to subscribe on the third day, late charges may apply. We strongly encourage our customers to make timely payments to avoid any inconveniences.
Yes, if you’re interested in trying out a helper from Hire Help, you’ll be glad to know that we offer a 2-day paid trial. During this trial period, you’ll be able to assess the helper’s skills and suitability for your specific needs.
If you wish to request a refund, please contact us via email at info@hirehelpz.com. We will verify your details and confirm whether you are eligible for a refund based on our policies. If your request is genuine and meets the criteria for a refund, we will process it within 45 business days. It’s important to note that all refunds will be made via internet banking, regardless of whether the payment was made in cash or by cheque. Our goal is to ensure that our customers have a smooth and hassle-free refund process in case of any unforeseen circumstances.
