If you wish to request a refund, please contact us via email at info@hirehelpz.com. We will verify your details and confirm whether you are eligible for a refund based on our policies. If your request is genuine and meets the criteria for a refund, we will process it within 45 business days. It’s important to note that all refunds will be made via internet banking, regardless of whether the payment was made in cash or by cheque. Our goal is to ensure that our customers have a smooth and hassle-free refund process in case of any unforeseen circumstances.